All your questions about sona bet — from registration and withdrawals to bonuses and security — answered in one place, in Bengali.
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You only need four pieces of information to register at sona bet:
Registration is completely free and takes just 3 minutes. Register now.
Yes. Different members of the same household may open separate accounts, provided each person has their own unique mobile number, email address, and National ID. Opening multiple accounts under the same mobile number or NID is strictly prohibited.
On the login page, click the "Forgot Password?" link. Enter your registered mobile number – a 6-digit OTP will arrive within 30 seconds. Use the OTP to set a new password. The entire process takes under 3 minutes.
Tips: Your new password should include uppercase letters, lowercase letters, numbers, and special characters.
KYC is not usually required at registration. However, you may be asked to provide a copy of your NID or passport in the following situations:
Providing your correct name at registration makes KYC verification faster and smoother.
Yes. To permanently close your account, send a request to support@sonabet.bio. Make sure to withdraw your balance before closing. Alternatively, you can take a temporary break via self-exclusion for a period of 6 months to 5 years. Learn more on the Responsible Gaming Page View.
Yes, but for security reasons this change cannot be made directly by the user. Please contact us via live chat or at support@sonabet.bio. Your number or email will be updated after identity verification via NID or passport.
All your questions about deposits, withdrawals, bKash, Nagad, and Rocket answered in one place.
Payment DetailsSona bet supports all major mobile banking methods in Bangladesh:
Bank transfer is also supported. Learn more on the Payment Page View.
Minimum deposit at sona bet ৳200. Depositing this amount makes you eligible for the welcome bonus. There is no upper limit on deposits. Funds are typically credited to your account within 30 seconds.
After submitting your withdrawal request, 15 to 30 minutes your funds will reach your mobile banking account. During peak hours, this may take up to 2 hours. For large first-time withdrawals, additional time may be required for KYC verification.
Minimum Withdrawal Amount at sona bet ৳500. To withdraw, log in → Account → Withdrawal → Enter amount → Confirm. The wallet number must match your registered mobile number.
First, refresh the page and wait 5 minutes. If it still doesn't show:
Occasional delays may occur due to network issues.
Sona bet does not charge any fees on deposits or withdrawals. However, bKash or Nagad may apply their own transaction charges (typically 1%–1.5%). These fees are collected by the mobile banking service, not sona bet.
Learn about the welcome bonus, cashback, free spins, and other offers.
View all bonusesNew members on their first deposit 100% Welcome Bonus — up to ৳10,000. For example, deposit ৳2,000 and you'll have ৳4,000 to play with.
To claim your bonus, deposit a minimum of ৳200 within 30 days of registration — the bonus will be credited automatically.
Wagering requirements must be met before a bonus can be withdrawn. For the welcome bonus, this is typically a multiple of the bonus amount – 10 to 20 times bets must be placed. For full terms, on the Bonus Page Once the conditions are met, you can submit a withdrawal request.
Yes! With sona bet's referral program, you earn a special bonus when a friend registers using your referral code and makes their first deposit. Your referral code can be found in Account Settings. Referrals from the same device or mobile number are not valid.
Sona bet offers a weekly cashback reward. A fixed percentage of your net losses for the week (typically 5%–10%) is credited to your account the following Monday. Cashback is added as usable balance with no separate wagering requirement.
Most bonuses are valid for 30 days. That means the wagering requirement must be completed within 30 days of receiving the bonus. Any unused bonus balance will be automatically cancelled once the period expires. Event bonuses may have different validity periods.
Sona bet offers betting across 30+ sports markets, including:
Live in-play betting, pre-match betting, and special markets are all available.
Yes, sona bet offers live in-play betting. Odds update in real time as the match progresses, and you can place bets at any moment. The live betting section also displays live scores and statistics. A fast internet connection is recommended for the best experience.
Once a bet is confirmed, it generally cannot be cancelled. However, a "Bet Cashout" feature is available in certain situations, allowing you to close your bet before the match ends in exchange for a partial payout. If the cashout option is available, it will appear on your betting slip.
If a match is cancelled or abandoned, all bets placed on that match will be fully refunded. The amount is typically returned to your balance within 30 minutes. For parlay or multi-match bets, the cancelled match is removed and the remaining selections stand.
Maximum bet limits vary by sport and market. Generally, you can place bets ranging from a minimum of ৳10 to a maximum of ৳2,00,000 per bet. Specific limits are displayed on the betting slip. If you'd like to set a lower personal limit, use the Responsible Gaming tools.
Information on account security, data privacy, and fraud prevention.
Privacy PolicyYes, completely secure. sona bet uses SSL/TLS 1.3 encryption. Your personal information and financial transactions are stored in encrypted form. We do not share your data with third parties. For more details, In the Privacy Policy View.
Log in → Account Settings → Security → "Enable Two-Factor Authentication". You will then receive an OTP on your mobile with every login. With 2FA active, no one can access your account even if they know your password. We strongly recommend keeping 2FA enabled at all times.
Sona bet's only official address is sonabet.bio. Do not log in to any site with a similar-sounding name. sona bet will never ask for your password via SMS or unknown links. If you notice anything suspicious, contact support@sonabet.bio directly.
Take the following steps immediately:
Everything you need to know about downloading, installing, and using the Android and iOS apps.
App DownloadSona bet App on the Download Page available. Android Users should download and install the APK file – you will need to enable Settings → Security → Unknown Sources beforehand. iOS Users can download it from the App Store.
If installation fails on Android:
If you're having trouble, send a screenshot to live chat.
The same account works on both platforms. The app offers added benefits: push notifications, biometric login, faster loading, and offline statistics. App users also occasionally receive exclusive app-only bonuses.
When a new update is available, you'll get a notification when you open the app. Or Download Page Download the latest version APK from the download page and install it over the existing one. Some features may not work on older versions, so keeping the app updated is strongly recommended.
Go to Account Settings → Responsible Gaming → Deposit Limit to set your daily, weekly, or monthly limits. Reducing a limit takes effect immediately. Increasing it requires a 72-hour waiting period – this delay is intentional.
Yes, you are given the opportunity to withdraw your cash balance before self-exclusion takes effect. However, any bonus balance will be forfeited. Your account cannot be reactivated until the exclusion period has ended.
Sona bet's Responsible Gaming team is available 24/7 on live chat — confidential, non-judgmental support. You can also set a cooldown period, bet limits, or self-exclusion directly in your account settings. Learn more on the Responsible Gaming Page View.
No. sona bet is strictly for users aged 18 and above. Date of birth is verified at registration. If anyone provides a false date and is caught during verification, their account will be closed and any deposited funds will be returned.
The sona bet support team is always ready to help. Reach us through any of the channels below for assistance.
Get 24/7 support with an average response time of just 90 seconds. Live chat is the fastest way to get help.
For detailed issues, email us at support@sonabet.bio. You'll usually get a response within 4–6 hours.
There are detailed guide pages covering every topic — registration, payments, bonuses, and more. Links are provided within the FAQ answers.
Search for keywords in the search box above to find answers among 50+ questions. You can also use the category filters to narrow things down.
Even at 2 AM, sona bet's support team is awake and ready to help. Round-the-clock service in the Bangladesh timezone.
We do not share any account or betting information with third parties.
Sona bet's support team is always ready to assist you in Bangla.
Instant Bangla support – the fastest way to get help.
Average 90 secondsSupport@sonabet.bio – for detailed issues.
Response within 4–6 hoursIn addition to this FAQ page, there are detailed guide pages available for each topic.
About UsSigning up at sona bet takes just 3 minutes – free, secure, and comes with a 100% welcome bonus.
By registering, you agree to our Terms & Conditions, Privacy Policy & In the Responsible Gaming policy Consent.